Clock in without signal (offline clock-in)
How staff clock in when the phone has no signal, and how to check those punches.
People who use the installed Godo app can clock in even when the phone has no signal. The phone saves the punch with the time it was tapped and sends it when the phone is back online.
What the person clocking in does
- Open Godo (the app icon) while the phone has no signal. The offline page opens with Clock in without signal.
- Tap Clock in (or Clock out). The phone says the punch is saved on the phone. Godo shows the next button that makes sense, so the order is always clock in, then clock out.
- When the phone is back online, open Godo and the Clock page. The saved punches are sent automatically. The page says when they have been received.
They must have opened the Godo app while online at least once, so the offline page is on the phone. Nothing private is saved on the phone: only the offline page and the punches waiting to be sent.
What you see as the manager
- Each punch appears in HR › Attendance and the DTR with the time the employee tapped, not the time it was sent.
- HR › Setup › Offline punches lists every punch received this way: the status (accepted or rejected), the time, and a message.
- If the phone's clock was wrong by more than 5 minutes, Godo corrects the time and flags the punch for review.
- If the GPS check is on, the location saved with the punch is checked against your work places when it is sent. See GPS check on clock-in and work places.
When a punch is rejected
A punch is rejected when its time is in the future or more than 36 hours old, or when it breaks the order (for example two clock-ins in a row). A rejected punch does not go into the DTR. It stays on the Offline punches page with the reason, so you can enter it by hand if it is real, or file an attendance correction.
The same punch is never recorded twice, even if the phone sends it again.
Good to know
- Offline clock-in only works in the installed app or after the offline page was saved. See Install Godo on your phone.
- Review outside office and Offline punches before you run payroll.
- Godo can switch this feature off for all companies. If you do not see it, ask Godo support.